A supervisor or front-line manager primarily focuses on which of the following?

A supervisor or front-line manager primarily focuses on directing and controlling because their role is centered around overseeing day-to-day activities and ensuring that team members are effectively executing their tasks.

Directing involves providing guidance, support, and motivation to team members, helping them stay on track with organizational goals. It requires strong communication skills to articulate expectations, demonstrate how tasks should be performed, and resolve any conflicts that may arise.

Controlling, on the other hand, involves monitoring performance and making adjustments as necessary to ensure that objectives are met. This includes setting performance standards, measuring actual performance, and taking corrective actions when needed.

In summary, the responsibility of a supervisor or front-line manager is to direct employee actions toward achieving the specified outcomes and maintain the quality and efficiency of work processes, harnessing both leadership and oversight skills to foster a productive work environment. Other options incorporate elements like planning and organizing, which are typically more relevant at higher management levels or different functions in an organization.