Refreezing in change management involves?

Refreezing in change management refers to the process of stabilizing an organization after a change has been implemented. It is a crucial step that helps ensure that the new behaviors, processes, or systems are integrated and solidified within the organization's culture. By making changes permanent, an organization can prevent reverting to old habits and maintain the improvements achieved during the change process.

This process often involves reinforcing the new state through policies, procedures, and support systems that embed the change into the organizational structure, ensuring employees adopt new behaviors and practices consistently. This step is essential for the sustainability of change, facilitating long-term benefits instead of temporary adjustments.

In contrast, the other aspects of change management, such as training employees or moving to a new state, focus more on preparing for and implementing the change rather than ensuring it becomes an enduring part of the organization. The aspect of reverting to the old state runs counter to the intentions of refreezing, which is all about embedding and affirming the new state.