What term refers to the customary way of thinking and behaving shared by department members?

Study for the Canadian Health Information Management Association (CHIMA) NCE Test. With flashcards and multiple choice questions, each query is clarified with hints and explanations to ensure you're well-prepared for your exam!

The term that refers to the customary way of thinking and behaving shared by department members is organizational culture. This concept encompasses the values, beliefs, practices, and social behaviors that are prevalent within a particular group or organization. Organizational culture significantly influences how employees interact with each other and approach their work, shaping their attitudes and the overall work environment.

Organizational culture serves as the underlying framework that guides behavior and decision-making within a department or organization. It can impact various areas, including employee engagement, motivation, and performance. Understanding the organizational culture is essential for fostering collaboration, improving communication, and aligning team objectives.

Other options, such as cultural network, organizational chart, and planning, do not capture the essence of shared behaviors and customs among members of a department. A cultural network might imply connections between individuals but does not emphasize the collective mindset and behaviors. An organizational chart refers to the visual representation of the structure and hierarchy within an organization, which does not address the shared cultural aspects. Planning involves setting goals and outlining steps to achieve them, which is distinct from the cultural dynamics that shape interpersonal interactions and departmental norms.

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