What type of communication flows from lower levels of an organization to higher levels?

The type of communication that flows from lower levels of an organization to higher levels is termed upward communication. This form of communication is essential because it allows employees at various levels in the organizational hierarchy to share feedback, report on their progress, raise concerns, or provide suggestions directly to top management. Upward communication fosters a culture of openness and can lead to improved decision-making, greater employee engagement, and a sense of inclusion in the organizational process.

In contrast, downward communication moves from higher to lower levels, typically involving directives, policies, and information disseminated from management to staff. Lateral communication facilitates interaction among peers or departments at the same organizational level, and diagonal communication cuts across different levels and departments, promoting collaborative efforts. Understanding these distinctions is key in comprehending how information flows within an organization and the role each type plays in effective communication processes.