When a verbal complaint is lodged against a member of CHIMA, the ethics committee must:

The correct choice indicates that when a verbal complaint is lodged against a member of the Canadian Health Information Management Association, the ethics committee must request documentation from the complainant. This step is essential to validate the complaint and ensure that it is based on concrete evidence rather than hearsay or unverified claims.

Requesting documentation allows the committee to understand the specifics of the complaint, such as the nature of the allegations and the context in which they were made. This is crucial for ensuring that the investigation is thorough and that any actions taken are based on a solid foundation of facts. Documentation may include written statements, records, or any other relevant materials that provide clarity on the issue at hand. This process demonstrates a commitment to fairness and due diligence in handling ethical complaints, which is fundamental within a professional organization.

Other measures, such as contacting employers or law enforcement, may only be necessary in more severe circumstances or upon further investigation, but the initial step involves gathering all pertinent information from the complainant to assess the situation adequately.