When Suzie only tells her boss what he wants to hear, she is practicing which of the following?

Study for the Canadian Health Information Management Association (CHIMA) NCE Test. With flashcards and multiple choice questions, each query is clarified with hints and explanations to ensure you're well-prepared for your exam!

Filtering is the process where an individual selectively presents information, often to avoid conflict or maintain a favorable impression. In this scenario, Suzie's behavior illustrates filtering as she chooses to disclose only the information that aligns with her boss's expectations or preferences. By doing this, she may be trying to ensure a positive reception or to navigate the workplace dynamics more smoothly.

This technique can lead to a lack of transparency and may hinder honest communication, as it doesn't provide her boss with the complete picture needed for informed decision-making. Filtering often occurs in environments where power dynamics are prevalent, and individuals may feel pressured to conform to authority figures' desired narratives.

In contrast, the other options represent different communication concepts: jargon refers to specialized language that may be difficult for outsiders to understand; perception involves how one interprets or views information; and selection refers to the process of choosing what to focus on in communication or perception, but does not inherently carry the same connotations as filtering.

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