Which of the following statements about workplace diversity in groups is false?

Study for the Canadian Health Information Management Association (CHIMA) NCE Test. With flashcards and multiple choice questions, each query is clarified with hints and explanations to ensure you're well-prepared for your exam!

The statement that diversity in work groups has little conflict potential is inaccurate. In fact, increased diversity can often lead to more complex interactions and disagreements among group members due to differing perspectives, experiences, and backgrounds. These differences can result in misunderstandings or conflicts if not managed properly.

However, it is important to note that while diverse groups may experience higher conflict potential, these conflicts can also lead to more innovative solutions and improved problem-solving, as individuals challenge each other’s ideas and contribute unique viewpoints. Cohesion may take longer to achieve in diverse groups, and while this might create initial challenges, the long-term benefits such as improved organizational effectiveness and the generation of a wider range of ideas often outweigh these drawbacks.

Thus, the statement about diversity having little conflict potential does not align with the realities of working in diverse environments.

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